To enhance the telecommunications user experience, the Pakistan Telecommunication Authority (PTA) has introduced the Complaint Management System (CMS) Mobile App. This mobile application offers a range of features aimed at addressing user concerns and improving service quality:
- Complaint registration for various telecom services provided by service providers, such as mobile registration/Digital IMEI Reporting and Blocking System (DIRBS), stolen mobile handset/IMEI related complaints, and internet content related complaints.
- Track the progress of registered complaints and view their current status.
- Provide feedback on the complaint resolution process to ensure effective communication between users and service providers.
- Maintain a comprehensive history of all complaints filed by individual users for reference purposes.
- Increase consumer awareness on various telecommunications issues through informative resources included within the app.
- Complaint registration for various telecom services provided by service providers, such as mobile registration/Digital IMEI Reporting and Blocking System (DIRBS), stolen mobile handset/IMEI related complaints, and internet content related complaints.
- Track the progress of registered complaints and view their current status.
- Provide feedback on the complaint resolution process to ensure effective communication between users and service providers.
- Maintain a comprehensive history of all complaints filed by individual users for reference purposes.
- Increase consumer awareness on various telecommunications issues through informative resources included within the app.
Panoramica
PTA CMS è un software di Freeware nella categoria (2) sviluppato da Pakistan Telecommunication Authority - PTA.
L'ultima versione di PTA CMS is 1.1.3, pubblicato su 14/10/2023. Inizialmente è stato aggiunto al nostro database su 14/10/2023.
PTA CMS viene eseguito sui seguenti sistemi operativi: Android.
Gli utenti di PTA CMS ha dato un punteggio di 5. 5 stelle su 5.
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