To enhance the telecommunications user experience, the Pakistan Telecommunication Authority (PTA) has introduced the Complaint Management System (CMS) Mobile App. This mobile application offers a range of features aimed at addressing user concerns and improving service quality:
- Complaint registration for various telecom services provided by service providers, such as mobile registration/Digital IMEI Reporting and Blocking System (DIRBS), stolen mobile handset/IMEI related complaints, and internet content related complaints.
- Track the progress of registered complaints and view their current status.
- Provide feedback on the complaint resolution process to ensure effective communication between users and service providers.
- Maintain a comprehensive history of all complaints filed by individual users for reference purposes.
- Increase consumer awareness on various telecommunications issues through informative resources included within the app.
- Complaint registration for various telecom services provided by service providers, such as mobile registration/Digital IMEI Reporting and Blocking System (DIRBS), stolen mobile handset/IMEI related complaints, and internet content related complaints.
- Track the progress of registered complaints and view their current status.
- Provide feedback on the complaint resolution process to ensure effective communication between users and service providers.
- Maintain a comprehensive history of all complaints filed by individual users for reference purposes.
- Increase consumer awareness on various telecommunications issues through informative resources included within the app.
Resumen
PTA CMS es un software de Freeware en la categoría de Utilidades del sistema desarrollado por Pakistan Telecommunication Authority - PTA.
La última versión de PTA CMS es 1.1.3, aparecido en 14/10/2023. Inicialmente fue agregado a nuestra base de datos en 14/10/2023.
PTA CMS se ejecuta en los siguientes sistemas operativos: Android.
Los usuarios de PTA CMS le dio una calificación de 5 fuera de 5 estrellas.
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